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Exigen taps growing European services market

Exigen Group, the U.S.- and Latvian-based provider of business process optimization services, wants to take a bigger slice of the growing European IT services market through its Latvian unit, Dati Exigen, which it acquired in 2004. The move brought an additional 700 software specialists into the Exigen organization.
Exigen Group ranks Allstate Insurance Co., Wells Fargo & Co. and Australia's Westpac Bank among its customers. It's also building a digital rights management and royalty-processing system for Universal Music Group and Warner Music Group.


The company designed its business process optimization tools around GRADE, a process simulation and analysis system developed at the University of Latvia in the early 1990s. Exigen Group sent one of its founders, Alec Miloslavsky, to oversee the operations and integrate the IT service and business optimization businesses into a more powerful offering for European and North American customers.


The Russian-American entrepreneur, who was recently named chairman of Dati Exigen, will divide his time between Riga, Latvia, and San Francisco. IDG News Service caught up with Miloslavsky at its offices in Latvia.


IDGNS: What you will be doing here as the new Dati Exigen chairman?


Miloslavsky: Exigen Group has two operations. One is Exigen Latvia, which has been doing work almost 100 percent outside the Baltic region, mostly for customers in the U.S. and Canada. Dati Exigen group is a formidable Baltic IT company with substantial business outside the Baltics, mainly in Germany. Having these two as separate operations doesn't make much sense. It is more advantageous to have a single company with the bulk to compete in its own right. Being here, we have the nearshore geographic proximity to the European market, and the skills from implementing cutting-edge technology in the U.S. that give advantages for North America.


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